When Covid-19 struck early this year, many businesses took a hit.
Many businesses have suffered the wrath of the Covid-19.
As a business owner or marketer, you are aware that acquiring new customers is way more expensive than retaining one.
Customers today are spoilt for choice – thanks to the power of the internet.
We hear so much about data.
As a marketer or business owner, you hear the words CRM and CXM being thrown around a lot.
Do these words confuse to you?
Do you know the difference between the...
Are you currently running a business and hoping to boost your revenue?
We keep hearing the words customer experience management these days. Marketers are obsessed with it. Businesses are adapting to it.
What is consumer experience?
