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Customer Engagement & Loyalty

Great brands are built on happy customers.

Dec 27, 2019 10:11:53 AM
5 Loyalty Program Ideas For Any Business

You want to start a loyalty program for your regular customers. But you’re not sure where or how to start. 

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Dec 20, 2019 4:14:40 PM
The Ultimate Guide To Losing Customers (And How You Can Fix It)

Good customer service isn’t just about smiling, taking orders, and delivering the product. It goes way beyond that. 

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Dec 18, 2019 12:12:06 PM
4 Reasons Gift Cards Are The Perfect Gifts (+ Gift Card Ideas For Your Business!)

We’re going to save you a huge amount of time and stress by recommending the one gift that works for pretty much anybody on the planet – gift cards. 

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Dec 9, 2019 1:36:59 PM
How To Start A Customer Rewards Program For Your Business

Brands like Baskin Robbins, The Body Shop, Sephora, Grab, and Nike have all long invested in customer loyalty programs. 

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Aug 30, 2019 5:31:55 PM
5 Ways To Keep Guests Coming Back to Your Hotel
Photo courtesy of The Sukhothai Bangkok
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Jan 21, 2019 9:48:07 AM
Is Personalisation Important In Marketing? Yes, So Much!

You’ve probably seen some great examples of how the bulk sending of EDMs can feel so personalised and intimate when opened by each individual reader.

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