Moving in 2020, customer experience should be on top of your list. With stiff competition and customers being able to interact with brands at the...
As shoppers in 2021 abandon their previous habits and seek greater convenience, safety and value — how is a retailer to inspire customer loyalty?
As the workforce enters another year of the COVID-19 pandemic and every one having to work remotely, it is crucial now more than ever for employers...
Customer retention is a business’ ability to turn customers into repeat customers. These repeat customers will bring in recurring revenue which...
Without a loyal customer base, there's nothing to keep your business afloat to generate sales. This is especially true for e-commerce businesses.
A highly engaged employee and workplace can help the organisation easily achieve its business objectives.
Customer Experience (CX) is essential for every business in the world. Every restaurant, hotel, cafe, grocery store, or bakery owner in the world...
Customer loyalty programs can do wonders for your business. It’s one of the best ways to increase recurring visits from customers and enjoy repeat...
A pilot who soared in the skies for over 40 years, Gerard Gunter never imagined that he was going to retire as a restaurant owner. It all started in...