As a business owner or marketer, you are aware that acquiring new customers is way more expensive than retaining one.
Customers today are spoilt for choice – thanks to the power of the internet.
We hear so much about data.
Do these words sound confusing to you? Do you know the difference between the two and how they can help with your business?
Are you currently running a business and hoping to boost your revenue?
We keep hearing the words customer experience management these days. Marketers are obsessed with it. Businesses are adapting to it.
What is consumer experience?
Moving in 2020, customer experience should be on top of your list.