To date, there are about 785,777 registered Covid-19 cases worldwide. Of these cases, 582,355 are still active cases. Many countries have resorted to...
In a move to combat the contagious coronavirus, Singapore has launched a contact tracing mobile app called Trace Together. The app works by...
When Covid-19 struck early this year, many businesses took a hit. Especially when government around the world started ordering businesses to close...
A recent webinar by Freshworks revealed 8 customer experience (CX) trends for 2020. These trends are the result of researches, studies, analysis, and...
Many businesses have suffered the wrath of the Covid-19. People are panicking. Sales have dropped and some businesses even had to lay off their...
As a business owner or marketer, you are aware that acquiring new customers is way more expensive than retaining one. Therefore, you are always...
Customers today are spoilt for choice – thanks to the power of the internet. Just a simple Google search will reveal 20 different stores selling the...
We hear so much about data. Collect data. Analyse data. Capture this. Capture that. Data, data, data. Before we go into the importance of data, let’s...
Do you know the difference between CRM & CXM and how they can help propel your business?