Good customer service isn’t just about smiling, taking orders, and delivering the product. It goes way beyond that. It’s in those little things that...
Most retailers love selling gift cards because they’re pretty much making money without selling anything.
Have you ever won a lucky draw? How did it feel? We bet you felt pretty amazing – even though you only won a thumb drive. How about the time when...
Planning a holiday? Hop onto Google and search for the best hotel deals in the destination of your choice and you’ll see a plethora of choices. Or...
If there’s one thing we’re all sure of, it’s the fact that the dining scene is more competitive than ever across the world. We’re able to witness...
Long gone are the days where you can rely on products or services alone to sustain a business. Competition is getting stiffer by the day, and...
You’ve probably seen some great examples of how the bulk sending of EDMs can feel so personalised and intimate when opened by each individual reader....
The gift card market has been reported to secure a steady increase over the years, with a 10% average annual growth rate.
Recently I headed for my usual manicure appointment and upon payment, the cashier informed me that my purchases for that day entitled me to a reward...