food served at classified group food served at classified group

The recent pandemic that swept the world showed no mercy to anyone. Especially to business owners all around the world – big or small. Classified Group of Hong Kong was no exception to the wrath of Covid 19. With 9 restaurants and 2 cafes under their wings, they had to act swiftly and make unprecedented…

Read More Businesses Must Unite & Stand Together: Hong Kong’s Classified Group

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Customers of today expect a lot from brands and businesses. They want quick answers and fixes.  They need something – they take out their phone and buy it online immediately. It can be a new dress, a TV, diapers, headphones, pillows, and more.  Which is why you need to make sure there is little to…

Read More How to Eliminate Customer Friction & Boost Revenue

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Iman Shoppe Bookstore is just one of the many businesses that were forced to take their business 100% online. They had to close down their physical store due to the Restricted Movement Order (RMO) by Malaysia’s Prime Minister Muhyiddin Yassin. Ms. Arinah, Marketing Manager from Iman Shoppe Bookstore Sdn. Bhd. tells Eber how they overcame…

Read More Iman Shoppe Interview: Customer-First Approach Crucial In Fighting Pandemic

Jungle House honey Jungle House honey

Jungle House’s journey began 12 years ago.  The brand was built with a clear vision in mind – to deliver delicious honey to the world, one cup at a time.  They went from selling honey through events and roadshows to a self-owned lifestyle store.  For more than a decade now, they have been serving customers…

Read More How Jungle House Used Their Online Store To Generate Revenue During The Pandemic

HM Coronavirus HM Coronavirus

Many fashion brands have either stopped or slowed down their production of apparel to help in the fight against Covid 19. Some are ramping up efforts to make and donate essential gears needed to curb the virus. High street fashion brands H&M and Zara are also hopping onboard to help fight the pandemic. H&M is…

Read More H&M And Zara Step Up To Help The World Fight Covid 19

Fresh Meats in Queensland, Australia Fresh Meats in Queensland, Australia

For most businesses, battling a pandemic is unprecedented. Should you give more discounts? Should you move everything online? Throw in free gifts? What should you be telling your customers? There are so many questions. Wouldn’t it be nice to speak to someone who is doing a good job in handling this? This week, we catch…

Read More Interview: Queensland’s Fresh Meats Reveal Game Plan To Battle Covid-19

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Covid-19 has totally changed the way businesses operate and communicate with customers.  Many businesses have been forced to make some drastic changes to their operating hours.  Many businesses also had to take their businesses online and change the way that they have been communicating with their customers.  In these trying times, it is extremely important…

Read More How These Brands Prioritised Customers During Covid 19

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To date, there are about 785,777 registered Covid-19 cases worldwide.  Of these cases, 582,355 are still active cases.  Many countries have resorted to either a full or partial lockdown to curb the spread of Covid-19.  Another effective way to address this is by contact tracing – an effective method in tracing individuals who is infected…

Read More Eber Launch Contact Tracing To Help Business Owners Fight Covid-19

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In a move to combat the contagious coronavirus, Singapore has launched a contact tracing mobile app called Trace Together. The app works by exchanging short distance Bluetooth signal between phones to detect other users in close proximity. The app will then store this information. When person A tests positive for coronavirus, authorities can use the…

Read More Singapore Launches Contact Tracing App To Battle Covid-19

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When Covid-19 struck, many businesses took a hit. Especially when government around the world started ordering businesses to close and people to stay home. However, this doesn’t have to spell the end for you as a business owner. This is the perfect opportunity for you to reach out to your customers and let them know…

Read More Here’s How Grab Engaged With Customers During Covid-19

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