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Customer Engagement & Loyalty

Great brands are built on happy customers.

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Jan 13, 2021 1:15:30 AM
7 Ways To Increase Employee Engagement In The Workplace

Employees are an organisation’s most valuable asset - there's no doubt about that. 

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Jan 12, 2021 12:55:57 AM
What Is Customer Retention? (+8 Effective Retention Strategies!)

What is customer retention? 

Attract customers. Make them stay. That is essentially what customer retention is all about. 

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Jan 12, 2021 12:00:44 AM
8 Surprising Ways A Loyalty Program Can Grow Your E-commerce Business

For most businesses, acquiring and retaining customers is essential for business growth.

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Jan 7, 2021 3:54:18 PM
Understanding The Importance Of Employee Engagement (+ Engagement Ideas!)

Employee engagement is an integral part of any business. A highly engaged employee and workplace can help the organisation achieve its business objectives. 

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Nov 26, 2020 12:28:00 PM
5 Benefits of Having A Customer Loyalty Program

Customer loyalty programs can do wonders for your business.

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Nov 23, 2020 4:07:03 PM
Interview: Jerry G’s Secret To Surviving The Pandemic & Increasing Customer Satisfaction

A pilot who soared in the skies for over 40 years, Gerard Gunter never imagined that he was going to retire as a restaurant owner.

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Nov 11, 2020 2:35:54 PM
How Technology is Supercharging Customer Loyalty

Attracting and maintaining loyal customers is becoming increasingly difficult as more and more businesses join the market looking for a piece of the...

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Oct 30, 2020 1:32:24 PM
Loyalty Program Health Check – are you getting the results you want?

A loyalty program health check is necessary to determine whether it is helping you reach your business goals while delivering utmost customer satisfaction. 

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