One of the challenges for hair salons, like many other businesses, is retaining customers.
The practice of keeping employees engaged at work is often misunderstood.
As an employer, you may have many things to juggle.
During these challenging times, retaining customers is one of the hardest things to do.
One of the easiest ways to increase customer retention is through your social media channels.
Customer loyalty means that a customer is willing to come back to your store and purchase again and again.
Customers love stamp cards.
Moving in 2021, customer experience should be on top of your list.
Consumers’ out-of-home buying activities have shifted dramatically since the start of the pandemic.
Employees are an organisation’s most valuable asset - there's no doubt about that.