by 0 comments on "Award-Winning Restaurant Owner Reveals Secret To Customer Retention"

Hans Gill Tatler Awards Hans Gill Tatler Awards

Customers are important in any kind of business. More so when you’re running a restaurant. You want every customer to leave your restaurant with an excellent customer experience – raving about how the waiters politely greeted them, how the chef accommodated to their difficult requests, how the food arrived within a reasonable time even though…

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by 0 comments on "10 Powerful Customer Experience Statistics That You Need To Know In 2020"

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Delivering excellent customer experience can ensure repeat customers and increased revenue for you.  But how do you make sure have an excellent experience when shopping with you?  Is your messaging consistent across all channels? Do you engage with customers on a regular basis – or only when you want to sell something?  Is it important…

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by 0 comments on "Types Of Emails To Send To Your Customers If You Run An Online Business"

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As a business owner in 2020, you know that sending emails to your customers is important. You have collected emails from your customers and stored them in a database. Once in a while, you send them a newsletter to update them about new products you’re offering. But that’s not enough. Emails are a goldmine and…

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by 0 comments on "5 Customer Referral Ideas For Any Business"

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One of the easiest and most effective ways to acquire new customers is through referrals. Also known as referral marketing, it means promoting your products and services to new customers through recommendations. This recommendations are done by your existing customers, loyal customers, and brand advocates. Basically, it is done through word-of-mouth, which is also known…

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by 0 comments on "Sundar Pichai On How Covid 19 Helped To Improve Google Meet"

sundar pichai interview on the verge sundar pichai interview on the verge

Covid 19 forced a lot of businesses think out of the box in order to keep surviving. Many business owners had to refine their products and services – not only to compete against their competitors, but against a fatal pandemic that has people afraid to leave their homes. Google, despite being a tech giant, was…

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by 0 comments on "7-Eleven Launches E-Loyalty Program (And You Get Free Slurpees!)"

7 eleven loyalty program in malaysia 7 eleven loyalty program in malaysia

Renowned chain of convenience stores, 7-Eleven has finally launched a loyalty program for their customers. This e-loyalty program will be available via an app called My7E – and it is available for their customers in Malaysia. Customers who register as members can collect points using the B Infinite card and pay using Razer Pay within the…

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by 0 comments on "How To Prepare Your Business For A Crisis In The Future"

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Moving into the second quarter of 2020, no one expected the whole world to be struck with a pandemic. No one could have predicted that countries would go into lockdown, businesses will have to move online to survive, and employees would have to work from home for months. Some businesses struggled to keep up, while…

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by 0 comments on "Brands Integrated With Loyalty Programs Set To Come Out Stronger"

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The coronavirus pandemic has definitely forced business owners to think out of the box in order to keep their businesses running. One advice that has been given by marketing and retail experts over and over again is to keep in touch with your customers and engage with them regularly. Some experts also suggest that business…

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by 0 comments on "There Is No Going Back To Normal, Says Simon Sinek"

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Author of the bestselling book “Start With Why” Simon Sinek said in a recent video that there is “no going back to normal”. The recent pandemic has forced many businesses to close down. However, according to Simon Sinek, business owners can overcome this by adopting an “infinite mindset”. “What an infinite mindset does it that…

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by 0 comments on "How To Communicate With Customers During A Pandemic"

how to engage with customers during a pandeemic? how to engage with customers during a pandeemic?

By now, we’ve all heard marketing experts say that this is THE TIME to engage and nurture your customers. Keep in touch with them. Don’t neglect them. Take care of them now – more than ever. You have meetings to discuss customer engagement ideas and you’re armed with a fancy consumer experience management (CXM) tool…

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