Customer Retention vs Customer Loyalty: What’s the Difference?
In this article, we explain and demonstrate some examples to help you understand customer retention and customer loyalty better.
Customer Engagement & Loyalty
5 Effective Ways For Restaurants To Retain Customers In 2022
As F&B outlet owners, your focus should not only be to attract new customers but to also make them fall in love with your establishment so they keep...
Customer Retention
4 Customer Retention Tips For Wellness Centres
Want to make sure that people never stop visiting your wellness centre? Let’s look at some customer retention tips in this article.
Customer Retention
What Is Customer Retention? (+8 Effective Retention Strategies!)
Customer retention is a business’ ability to turn customers into repeat customers. These repeat customers will bring in recurring revenue which...
Customer Experience
What Is Omnichannel Customer Service & Why Does It Matter?
An omnichannel customer experience means putting the customer at the center. Here's why it's important.
How To Use SEO To Create Better B2B Customer Experience
There are several benefits associated with using SEO to improve the customer experience on your website.
7 Smart Tactics To Uplift Customer Loyalty For Ecommerce Stores
Keeping a tight grip on existing customers and retaining them for the long haul requires some modern strategies to engineer customer loyalty.
How To Execute A Holiday Marketing Campaign For Online Businesses
Follow these tips to launch that holiday marketing campaign for your online business.
8 Effective Ways To Use Video Content To Boost Customer Engagement
According to research, people are 27 times more likely to click on a video instead of a static image.