What is consumer experience? Consumer experience is about how a customer feels during and after interacting with your brand. We’re all customers...
Customers are getting smarter each year – and becoming more demanding. Great products and prices are not enough if you want to stand out from your...
What is customer experience? Customer experience is about how a customer feels during and after interacting with your brand. Hubspot defines customer...
Most small business owners think they do not need a loyalty program. They often say things like, “We do not have the budget” “We can’t do this, it’s...
Here are some of the common mistakes that most people make with their loyalty program.
Customers are the core of your business – we all agree on that. As a business owner or manager, you priority is to give your customers the best...
TLDR: Don’t just try to ‘close’ your customers. Instead, solve their problems and foster a relationship with them. Yes, the funnel is dead. Stop...
You may have seen the word omnichannel marketing being thrown around by marketers. It’s almost like the new cool word. But what does omnichannel...
You want to start a loyalty program for your regular customers. But you’re not sure where or how to start. Starting a rewards program for your...