Interview: Ethan Beute Talks CX Budget & Strategies For 2020
Customer experience is everything, they say. Experience determines whether or not a customer will seek you out and shop with you again. But not...
Customer experience is everything, they say. Experience determines whether or not a customer will seek you out and shop with you again. But not...
Delivering excellent customer experience can ensure repeat customers and increased revenue for you.
One of the easiest and most effective ways to acquire new customers is through referrals. Also known as referral marketing, it means promoting your...
We’re well into the final quarter of 2020 and the pandemic is still here. Some countries are Covid-free, but the rest of the world is still fighting...
Customers of today expect a lot from brands and businesses. They want quick answers and fixes. They need something – they take out their phone and...
Iman Shoppe Bookstore is just one of the many businesses that were forced to take their business 100% online. They had to close down their physical...
Jungle House’s journey began 12 years ago. The brand was built with a clear vision in mind – to deliver delicious honey to the world, one cup at a...
For most businesses, battling a pandemic is unprecedented. Should you give more discounts? Should you move everything online? Throw in free gifts?...
Covid-19 has totally changed the way businesses operate and communicate with customers. Many businesses have been forced to make some drastic changes...