Customer experience is everything, they say. Experience determines whether or not a customer will seek you out and shop with you again.
Delivering excellent customer experience can ensure repeat customers and increased revenue for you. That is also every business owners’ goal.
One of the easiest and most effective ways to acquire new customers is through referrals.
We’re well into the final quarter of 2020 and the pandemic is still here.
Customers of today expect a lot from brands and businesses. They want quick answers and fixes.
For most businesses, battling a pandemic is unprecedented.
Covid-19 has totally changed the way businesses operate and communicate with customers.
When Covid-19 struck early this year, many businesses took a hit.