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Customer Engagement & Loyalty

Great brands are built on happy customers.

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Aug 11, 2020 2:41:00 AM
Interview: Ethan Beute Talks CX Budget & Strategies For 2020

Customer experience is everything, they say. Experience determines whether or not a customer will seek you out and shop with you again.

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Jul 8, 2020 2:01:50 AM
10 Powerful Customer Experience Statistics That You Need To Know In 2020

Delivering excellent customer experience can ensure repeat customers and increased revenue for you. That is also every business owners’ goal.

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Jun 18, 2020 12:03:40 PM
5 Customer Referral Ideas For Any Business

One of the easiest and most effective ways to acquire new customers is through referrals.

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May 20, 2020 3:03:48 AM
How To Communicate With Customers During A Pandemic

We’re well into the final quarter of 2020 and the pandemic is still here.

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May 6, 2020 2:37:31 AM
How to Eliminate Customer Friction & Boost Revenue
 

Customers of today expect a lot from brands and businesses. They want quick answers and fixes. 

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Apr 13, 2020 2:28:27 AM
Interview: Queensland’s Fresh Meats Reveal Game Plan To Battle Covid-19

For most businesses, battling a pandemic is unprecedented.

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Apr 7, 2020 4:49:03 PM
How These Brands Prioritised Customers During Covid 19

Covid-19 has totally changed the way businesses operate and communicate with customers. 

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Mar 26, 2020 2:51:55 AM
Here’s How Grab Prioritised Their Customers During Covid-19 (And You Can Do The Same!)

When Covid-19 struck early this year, many businesses took a hit.

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