Hans Gill Tatler Awards Hans Gill Tatler Awards

Customers are important in any kind of business. More so when you’re running a restaurant. You want every customer to leave your restaurant with an excellent customer experience – raving about how the waiters politely greeted them, how the chef accommodated to their difficult requests, how the food arrived within a reasonable time even though…

Read More Award-Winning Restaurant Owner Reveals Secret To Customer Retention

customer experience and loyalty statistics customer experience and loyalty statistics

Delivering excellent customer experience can ensure repeat customers and increased revenue for you. That is also every business owners’ goal. But how do you make sure that customers have an excellent experience when dealing with you? Do you know what customers really want? What they look forward to the most? What about your engagement – do you…

Read More 10 Powerful Customer Experience Statistics That You Need To Know In 2020

woman checking her emails woman checking her emails

As a business owner in 2020, you know that sending emails to your customers is important. You have collected emails from your customers and stored them in a database. Once in a while, you send them a newsletter to update them about new products you’re offering. But that’s not enough. Emails are a goldmine and…

Read More Types Of Emails To Send To Your Customers If You Run An Online Business

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One of the easiest and most effective ways to acquire new customers is through referrals. Also known as referral marketing, it means promoting your products and services to new customers through recommendations. This recommendations are done by your existing customers, loyal customers, and brand advocates. Basically, it is done through word-of-mouth, which is also known…

Read More 5 Customer Referral Ideas For Any Business

sundar pichai interview on the verge sundar pichai interview on the verge

Covid 19 forced a lot of businesses think out of the box in order to keep surviving. Many business owners had to refine their products and services – not only to compete against their competitors, but against a fatal pandemic that has people afraid to leave their homes. Google, despite being a tech giant, was…

Read More Sundar Pichai On How Covid 19 Helped To Improve Google Meet

7 eleven loyalty program in malaysia 7 eleven loyalty program in malaysia

Renowned chain of convenience stores, 7-Eleven has finally launched a loyalty program for their customers. This e-loyalty program will be available via an app called My7E – and it is available for their customers in Malaysia. Customers who register as members can collect points using the B Infinite card and pay using Razer Pay within the…

Read More 7-Eleven Launches E-Loyalty Program (And You Get Free Slurpees!)

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The coronavirus pandemic has definitely forced business owners to think out of the box in order to keep their businesses running. One advice that has been given by marketing and retail experts over and over again is to keep in touch with your customers and engage with them regularly. Some experts also suggest that business…

Read More Brands Integrated With Loyalty Programs Set To Come Out Stronger

simon sinek simon sinek

Author of the bestselling book “Start With Why” Simon Sinek said in a recent video that there is “no going back to normal”. The recent pandemic has forced many businesses to close down. However, according to Simon Sinek, business owners can overcome this by adopting an “infinite mindset”. “What an infinite mindset does it that…

Read More There Is No Going Back To Normal, Says Simon Sinek

how to engage with customers during a pandemic how to engage with customers during a pandemic

We’re well into the final quarter of 2020 and the pandemic is still here. Some countries are Covid-free, but the rest of the world is still fighting against it. As a business owner, you watch as sales are fluctuating. You don’t know what tomorrow holds; or when another lockdown is going to happen. But it’s…

Read More How To Communicate With Customers During A Pandemic

beercloud ireland beercloud ireland

Who would have thought that a pandemic would strike and we would all have to stay home for months? It’s hard for us and it’s even harder for business owners. Many business owners around the world had to come up with creative ways to continue serving customers and keep their business going. In Ireland, Dead…

Read More ‘BeerCloud’ Launched In Ireland To Sell Irish Craft Beers Direct To Customers

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