Customer Engagement & Loyalty

customer-loyalty
Customer Experience

Why The Conversion Funnel Is Dead In 2020

TLDR: Don’t just try to ‘close’ your customers. Instead, solve their problems and foster a relationship with them.  Yes, the funnel is dead. Stop...

Loyalty

5 Loyalty Program Ideas For Any Business

You want to start a loyalty program for your regular customers. But you’re not sure where or how to start.  Starting a rewards program for your...

Customer Experience

5 Ways To Keep Guests Coming Back to Your Hotel

Planning a holiday? Hop onto Google and search for the best hotel deals in the destination of your choice and you’ll see a plethora of choices. Or...

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