Iman Shoppe Interview: Customer-First Approach Crucial In Fighting Pandemic
Iman Shoppe Bookstore is just one of the many businesses that were forced to take their business 100% online. They had to close down their physical store due to the Restricted Movement Order (RMO) by Malaysia’s Prime Minister Muhyiddin Yassin. Ms. Arinah, Marketing Manager from Iman Shoppe Bookstore Sdn. Bhd. tells Eber how they overcame… Read More Iman Shoppe Interview: Customer-First Approach Crucial In Fighting Pandemic
It’s very easy and hassle-free. We can find out who’s our loyal customers, who’s spent the most in the last month.
This way we can acknowledge them and reward them accordingly.
7. Any advice for other businesses looking to stay ahead?
Be aware of the news, but don’t let it affect your productivity.
Focus on finishing off daily tasks and celebrate your achievements no matter how small.
Be ready to change and adapt when necessary.
Be brave to explore new ideas and don’t be afraid to make mistakes. Let me finish with this:
“If you need to be right before you move, you will lose. Speed trumps perfection. Perfection is the enemy of good when it comes to emergency management.”- Dr. Michael Ryan, Executive Director of the World Health Organization Health Emergency Program