Covid 19 forced a lot of businesses think out of the box in order to keep surviving.
Many business owners had to refine their products and services – not only to compete against their competitors, but against a fatal pandemic that has people afraid to leave their homes.
Google, despite being a tech giant, was not excluded from this. They also had to adapt to changes like employees working from home and teams working remotely.
However, it also gave Google a chance to improve on their products and services.
One of Google’s product that actually thrived during the pandemic was Google Meet.
Google Meet is a free video meeting tool developed by Google.
In an extensive interview with The Verge, Google CEO Sundar Pichai talks about how Google Meet adapted and kept up with changes.
“It’s definitely an important moment,” the 48 year old CEO was quoted as saying.
“We brought Javier [Soltero] in a few months ago, before all this, with a clear view. So we had a clear sense of where we wanted to go, so some of the efforts were clearly underway, and in some ways, when COVID hit, we weren’t fully done with all the changes we had wanted to make.”
“I think the irony of the Google Meet team working remotely to make and iterate the product to get it to where they wanted it to be was very interesting to see.”
“Javier has a very, very long commute, and one of his biggest concerns was the commute when he was joining. He’s doing it all virtually now. But it is an important moment.
Many schools, many organizations already use Google Meet. So we are doubling down.” he added.
“Obviously, Covid has blurred the lines between consumer and enterprise, and people are using products in all kinds of contexts.
And so definitely, we are using it as an opportunity to make Google Meet and Google Chat, scale it up and make it more available.”
Source: The Verge