As a marketer or business owner, you hear the words CRM and CXM being thrown around a lot.
Do these words confuse to you?
Do you know the difference between the...
Are you currently running a business and hoping to boost your revenue?
We keep hearing the words customer experience management these days. Marketers are obsessed with it. Businesses are adapting to it.
What is consumer experience?
Most small business owners think they do not need a loyalty program.
Having a customer loyalty program can be very rewarding for your business. It can drive new sales and bring back loyal customers to drive repeat sales.