You have probably heard marketers saying, “It’s not enough to just connect with your customers - you have to connect meaningfully.”
Customer retention works on the simple rule that retaining customers is cheaper than acquiring them.
The Covid-19 pandemic has profoundly changed the way marketing works. It has forced businesses and marketers to work in the face of uncertainty and constant change.
Loyalty programs play a crucial role in building a relationship with your regular customers.
As the owner of a health and wellness center, your priority is to attract customers and provide them with the best experience possible.
One of the challenges for hair salons, like many other businesses, is retaining customers.
During these challenging times, retaining customers is one of the hardest things to do.
Customer loyalty means that a customer is willing to come back to your store and purchase again and again.
Customers love stamp cards.
Moving in 2021, customer experience should be on top of your list.