Customer Retention vs Customer Loyalty: What’s the Difference?
In this article, we explain and demonstrate some examples to help you understand customer retention and customer loyalty better.
5 Effective Ways For Restaurants To Retain Customers In 2022
As F&B outlet owners, your focus should not only be to attract new customers but to also make them fall in love with your establishment so they keep...
Customer Retention
4 Customer Retention Tips For Wellness Centres
Want to make sure that people never stop visiting your wellness centre? Let’s look at some customer retention tips in this article.
Customer Retention
What Is Customer Retention? (+8 Effective Retention Strategies!)
Customer retention is a business’ ability to turn customers into repeat customers. These repeat customers will bring in recurring revenue which...
How To Start A Customer Rewards Program For Your Business
So you hear all these stories and realise the importance of a customer loyalty program for your business. Here's how to get started.
News
Newsdesk: Consumer & Loyalty News Part 2
Consumer loyalty, customer experience, and retail news from all around the world.
Customer Satisfaction
3 Easy Ways To Improve Customer Satisfaction
Ensuring a high level of customer satisfaction can ensure that customers keep coming back to your stores.
Customer Experience
5 Easy Ways To Measure Customer Satisfaction
What does customer satisfaction mean? Customer satisfaction is the end goal of any business. It’s about how satisfied customers are about your...
Customer Retention
3 Steps To Connecting With Customers Meaningfully
Connect with your customers meaningfully and keep them coming back to your store. Here are a few tips to help you out with that