Author: Denissa Goh

Denissa Goh is a Public Relations and Content Manager for Eber, based in Kuala Lumpur. The former journalist and flight attendant is an ESFJ personality type who has a keen eye for luxury fashion and enjoys intelligent conversations. Apart from being a gym rat who often counts her daily calorie intake, she cannot resist great coffee and whisky.

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Remember the time you made a promise to sign yourself up at a gym? Or that very fancy diary you bought because you vowed to be better at managing your work? What about that meal planner app you downloaded because you swore to bring healthier lunch boxes to work every day for the rest of…

Read More Why Are You Still Putting Off Your Loyalty Program?

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Someone once shared a quote with me, “The quality of the experience will be remembered long after the price has been forgotten.” And although it’s a struggle to make that lasting first impression before customers can even decide to book a stay in your hotel, many have also neglected the part where they ought to…

Read More Own A Hotel? Stand Out From The Crowd With These Simple Tips

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Picture this: you’ve finally launched your own restaurant which has been getting a lot of positive reviews about the food and service from a sensible amount of loyal customers. At the same time, you’ve also been receiving plenty of feedback about your restaurant’s location being a little too hard to access because of its lack…

Read More Deliver Food Yourself? Or Best To Outsource? Let’s See.

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In my previous article, I mentioned briefly on the importance of rewarding your customers and how humans are mysteriously drawn to the word ‘free’. And I, of all people, would know best as I speak from experience as a former entertainment reporter where my assignments consisted of me lugging home bags after bags of freebies. …

Read More Five Ways You Can Reward Your Loyal Customers

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It’s Monday morning and you find yourself lost in thought, staring at blank spaces, and occasionally trying to suppress your involuntary yawns as you steal glances at the clock… all while trying to look focused during this week’s financial report meeting.  Your colleague’s 20-slide PowerPoint presentation filled only with an endless amount of numbers and…

Read More How Dashboards Can Take Your Business To The Next Level

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It all began with an inspiration after a visit to New York City’s sensational cupcake store Magnolia Bakery — the brand that is said to be responsible for the undying cupcake craze after its appearance in the popular rom-com TV series Sex and the City.  “I was kind of inspired by Magnolia Bakery and wanted…

Read More Interview: How ‘Little House of Dreams’ Was Inspired by Sex And The City