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Customer Engagement & Loyalty

Great brands are built on happy customers.

Sep 29, 2020 4:39:27 PM
6 Essentials You Need To Run A Restaurant (And Keep Customers Coming Back!)

Great food attracts new customers. Great service keeps them coming back for more.

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Aug 30, 2019 5:31:55 PM
5 Ways To Keep Guests Coming Back to Your Hotel
Photo courtesy of The Sukhothai Bangkok
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Jun 19, 2019 4:56:29 PM
4 Benefits Of Having First-Class Customer Experience Strategy

Long gone are the days where you can rely on products or services alone to sustain a business.

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Jan 21, 2019 9:48:07 AM
Is Personalisation Important In Marketing? Yes, So Much!

You’ve probably seen some great examples of how the bulk sending of EDMs can feel so personalised and intimate when opened by each individual reader.

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